Last Updated: October 2025
At StairRail Design & Manufacturing Inc., we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or communicate with us.
1. Information We Collect
We may collect the following types of information:
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Personal Information: Name, email address, phone number, and any details you provide when submitting an inquiry or booking an appointment.
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Technical Data: IP address, browser type, device information, and website usage statistics (collected through tools like Google Analytics).
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Communications: Any messages, emails, or forms you send through our website.
2. How We Use Your Information
We use your information to:
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Respond to inquiries and provide requested services.
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Improve our website, services, and customer experience.
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Send updates, newsletters, or promotional materials (only if you have opted in).
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Ensure website security and monitor performance analytics.
3. How We Protect Your Data
We use secure servers, encrypted connections (SSL), and industry-standard safeguards to protect your personal data against unauthorized access, alteration, or disclosure.
4. Sharing Your Information
We do not sell or rent your personal information.
We may share data only with trusted third parties, such as:
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Service providers helping us operate the website or manage communications (e.g., SMTP email services).
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Analytics platforms (like Google Analytics) that help us understand website performance.
5. Cookies
Our website uses cookies to enhance user experience and collect analytics data. You may choose to disable cookies in your browser settings, though some parts of the website may not function properly as a result.
6. Your Rights
You have the right to:
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Request a copy of your personal data.
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Ask us to correct or delete your information.
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Withdraw consent for marketing communications at any time.
7. Contact Us
If you have questions or requests about this Privacy Policy, please contact us at:
📧 stairrail@stairrail.ca
📍 4040 Steeles Ave W, Woodbridge, ON L4L 4Y5, Canada
📞 +1 905-982-5522